Frequently asked questions

You may enter the chalet from 3 p.m. Please note: the barrier will not open earlier!

Bedding is not provided, but you can hire it (advance booking required) or bring your own. Duvets and pillows are provided.

No, you must bring your own; these cannot be rented either.

You can drive straight to your rented chalet. The chalet number is listed at the top left of your booking confirmation.

Keys, Wi-Fi codes, and information can be found on the kitchen counter.

The following morning, please report to reception to settle any outstanding bills or ask any questions/make any comments.

You must vacate the rented chalet by 10 a.m. on the day of departure. Please note: the barrier will not open after 10 a.m.!

The chalet must be left with the dishes washed, swept clean and free of rubbish.

Please remove any bed linen you have rented and place it in a pillowcase.

You can leave the key on the kitchen counter.

The chalet has a filter coffee machine and a Senseo coffee machine.

The rented chalet has digital television with many Dutch channels, and the digital package has been expanded to include an international package.

You may take your place from 2 p.m. Please note: the barrier will not open earlier!

You can drive straight to your camping pitch; the number is indicated at the top left of your booking confirmation.

At your pitch, you will find a plastic folder containing information and Wi-Fi codes.

The following morning, please report to reception to settle any outstanding bills or ask any questions/make any comments.

You must vacate your pitch by 11 a.m. on the day of departure. Please note: the barrier will not open after 11 a.m.!

10 Amp electricity, Wi-Fi, cold running water, grey water drainage and television connection (except for pitches 1+2+3)

Wi-Fi is free for chalet or camping pitch tenants.

After booking, a deposit of 50% is required within 14 days of the booking date.

You can take out short-term cancellation insurance when you make your booking, or you can do so at a later date.

Furthermore, the cancellation conditions apply. These will be sent to you with your confirmation email and are listed on our website.

An additional car can be parked at the campsite by arrangement (€5 per 24 hours) or in the car park on Joossesweg.

Visitors pay the applicable fee.

Dogs are permitted at the campsite.

Barbecuing is permitted in a safe manner.

1. Go to the booking confirmation in your email.

2. Scroll down → blue bar 'pay online in guest environment'
Click on this.

3. New screen 'view your booking' → blue bar 'receive access link'
Click on this.

4. Return to your mailbox – this may take a few minutes – open the email.
→ blue bar "go to the personal environment"

5. In the personal environment, you can view your confirmation/change details/pay.